‘behaviour’ (1995:3).Table1 shows the different types of ‘general’ and ‘behavior’ variables.The trem’general’
is used for those variables which define and describe the customers but which do not identify in a direct way
a general variable which may or may not be associated with some aspects of buying,owning, or
particular characteristic of consumption.
insert taBLE HERE
Regarding that market can be identified by using a mix of variables,There are 3 keys to identify
market:1)which behaviour variabless can be used 2)which general variables can be used 3)which mix of
behaviour and general variables can be used.
1.Which behaviour variables can be used?
A first level scan of a market to identify suitable variables should create the form of a list to establish all
significant possibilities.Im most cases,the following will be the most useful(David Tonks,1995).
-What particular benefits or needs do they expext from the product?
2)Perception and attitudes:
How is the product perceived and what are the attidudes towards the product?
What do they prefer and how do they choose between brands?
4)Product usage/purchase rates:
Are they non-users, medium users, heavy users?
Are they solus users in that they only buy one brand?
Are they current users, former users, non-users, potential users, regular users, first time users?
Are the buyers of interest as well as the users?
What degree of brand loyalty do they display?Is it strong,medium,weak?
7)Marketing factor sensitivity?
How do they resond to the various marketing influences?
Are they susceptibly to price or to advertising?
8)Purchase situation and occasion:
What media are they exposed to?
The last category,Media habits,is a behaviour varible which is not,At least not directly, relevant to the
From this list, a target segment for men ’s aftershave lotion might be identified as potential low brand
invovlement and loyalty, who buy on impulse, who are price sensitive and who read particular specialist
magazines.May permutations are possible and at this stage, the choice can be considerable.For a broad
loyalty will be important.
Which general variables can be used?
These variables are very improtant to trraget market.Again,there is a mix of measures.In
most cases,we usually categorize these measures by objective of them.
It is very common in marketing to use geographical region to identify market.TV regions
have the specific advantage of allowing relatively easy and perhapscheap access to
desired target audience.Furthermore,some buying behaviour is strongly relevant to region.
Of some interesting,as for multinational brands or global brands,target market is
identified crossing geographical boundaries.
nationality.Generally,All these variables have advantages with geographical
area.First,they are quite easy to measure compared with some other variable
types.Second,they are easy to understand.Third,they are well established.However,the
issue extent to which they can discriminate buying behaviour in some way which is useful
to the organization implementing a policy of target marketing.For instance,if the concern
is with differtiating between users and non-users of men’s aftershave lotion then taking a
demographic such as age will be of little value if the age profiles of users and non-users
insert table 2 here
While age merely will often discriminate buying behaviour,the existence of
children in a family unit will be a prime determinant of lifestyle and later buying
cycle segments.With this classification, the ‘young, post-family’segment could be
interesting to many organization since it contains high income.
In the UK,social grade is very often approached as a way pf classifying consumer
markets.Social grade is based on the occupation of the head of houshold.The
classification is given in table3
insert table 3 here
identifying consumer market.David Tonks(1995:502) mentioned tat some scholars have
suggested tha the method conceals rather than ot reveals and particularly that the implicit
assumption between social grade and income is frequently incorrect.For example,in the
that the popular combination of C1/C2 contains 54 percet of the adult poplulation.What
may also be a consideration is that while social grade,as a crude and instant general
descriptor variable,is probably as good and as bad as it always has been,marketing people
are now attracted to more sophisticated and more powerful systems for identifying
The techniques and the usage of this method have emerged over last 15 years.In some
areas, the usage is very popular.It is dramatically developed as a result of dissatisfaction
in other methods and cheaper operating cost .
One common feature of geographic method is that they are entirely based on
approaches where a large number of general variables are employed.Regarding the
considering only one factor tends to be inappropriate.With geodemographics,segments
are identified accirding to pros and cons with a wide range of variables.Most of systems
include at least some data on demographics and household formation variables taken
from the census.Some systems also regard further data such as financial information.
The most well-known of the geo-demographic brands are ACORN,MOSAIC,PIN
and Super Profiles.IN te case of MOSAIC,58 types are identified using data from
census,the electoral regoster and other resources on demographics, housing type and
insert table4 here
The 58 MOSAIC ‘types’ are summarized into one of ten lifestyle groups and theres
are shown in TABLE4.As probably be expected,the profile for Morecambe is very
‘irregular’ with an index of 646 for the lifestyle grop ‘properous pensioners’,meaing that
the proportion of peole in this group is more than six times he average for Great
Britain.MOSAIC type M1 is described as ‘High status retirement areas with many single
prsoners’ and thsi is grouped with three other types to give the MOSAIC lifestuyle group
wealthy retired people gather together,normally by the seaside’.
the significant advantage of geodemographic systems such as MOSAIC is that the market segnebts that result