BHP is setting up the required management to handle a rapid global expansion. They have done this by appointing a network of regional corporate representatives and a corporate general manager, international.
Representing BHP across the world, these managers will facilitate new developments, and assist global expansion. This overseas focus of expansion requires new systems and processes, to take on projects in different countries around the world.
BHP has taken advice from other companies, that have expanded outside their home countries, also background advice from consulting firms. BHP have taken this advice, and created a management model to suit their operations.
By providing regional representatives to deal with governments, bureaucracies and coordinators of cross divisional activities, this model expects BHP to be able to find expansion opportunities. Particularly where opportunities exist that involve more than one divisional group.
An example of this is BHP Power, which develops power stations using the most appropriate energy source for the circumstances. Power is an independent group, drawing on the skills of the Mining and Petroleum divisions where necessary.
The company is looking at other possible new businesses, that are natural developments of the company?s existing businesses, in the same way Power has evolved from Petroleum and Mining. One of these is Manufacturing, using the skills developed in the Steel division.
In 15 years BHP has gone from being a domestic steel producer with small petroleum and mining operations, to having a significant international presence in the steel, oil and mining industries. (Forman, D. 1995, pp. 24-26)
1: Identify the organisations current mission, objectives and strategies.
BHP operates steel, mining and petroleum businesses.
2: Analyse the environment.
They have recognised that many areas that they operate in are suitable for expanding existing operations.
3: Identify opportunities and threats.
4: Analyse the organisation’s resources.
BHP have recognised that they have many skilled people within the steel, mining and petroleum operating divisions.
5: Identifying strengths and weaknesses.
6: Reassessing the organisation’s mission and objectives.
Merging the organisations’ resources with the opportunities in the environment shows the organisation?s opportunities.
OPPORTUNITIES (Robbins,S & Murkeji, D.1994 page 142)
The opportunities are to develop new businesses using the skills of the steel, mining and petroleum people.
The organisation’s objectives were to operate these divisions as separate businesses. New objectives will be needed to direct the organisation into these opportunities.
7: Formulating strategies.
8: Implementing strategies.
Once the strategic plan was decided, the process was implemented to develop an operational plan to achieve the objectives.
9: Evaluating results.
The performance results of this plan, measured by the international growth of the organisation, will show whether the plan requires adjustments or not.
(Robbins,S & Murkeji, D.1994. pp 141-143)
BHP has then used the eight steps of decision making to develop the operational plan.
1: Formulating a problem.
2: Identifying decision criteria.
BHP wanted a stronger presence overseas, to be able to recognise and develop opportunities for new projects, with greater co-operation between the steel, petroleum and mining divisions.
3: Allocating weights to the criteria.
Weighting these criteria, divisional co-operation would have scored highest, then the need to have people that can develop new opportunities, followed by the need for regional representatives. All of these criteria would have scored highly.
4: Developing alternatives.
BHP studied other successful global companies, as well as seeking
advice from consulting firms, looking for alternative management systems.
5: Analysing alternatives.
Studying the management systems of other international companies, BHP could then select certain systems that would meet the criteria.
6: Selecting an alternative.
Using the selected systems BHP developed a management model that is suitable for their own operations.
7: Implementing the alternative.
An operational plan was then developed to implement this new
The decision?s effectiveness will be gauged by how well the company develops new international business.
(Robbins,S & Murkeji, D.1994. pp 79-83)
Part of BHP?s operational plan, was to make changes to its organisational structure by appointing regional corporate representatives, these representatives are positioned alongside existing operating divisions.
The new structure looks like this;
As this diagram shows, the new positions, (circled), provide a link between the steel, petroleum and mining operations. These additions to the divisional structure are designed to be enable the co-operation between the divisions enabling cross divisional expansion developments, such as BHP Power.
By adding ?geographic departmentalisation? to the original ?product departmentalisation?, BHP is able to monitor regional environments more closely, by liaising with local governments, bureaucracies and BHP?s divisional managers.
(Robbins, S & Mukerji, D. 1994, page 208.)
By understanding the ?specific environment? better BHP?s managers can recognise opportunities within that environment for new projects and businesses. They can also make quicker, and more informed decisions when running operations in that environment as well as making the needs and timing for expansion clearer.
All of these changes are designed to facilitate international growth, in an entrepreneurial way, without jeopardising the traditional operating divisions, or ?cash cows? as in the BCG matrix shown in figure 3.
CASH COWS STEELMINING& PETROLEUMDOGS
(Robbins,S & Murkeji, D.1994 page 145)
To control profitability and cash flow, they must also keep maintaining and expanding their ?cash cows? which are the steel, mining and petroleum divisions, these are the backbone of the organisation.
BHP is planning this by developing new businesses using the resources of the ?cash cows? and then adding value to the products that they produce, creating new customers for their own products.
An example of this is that BHP Power is building power stations using the skills and resources of the mining and petroleum operations, and in turn these power stations use either coal, produced by the mining division, or gas, produced by the petroleum division.
Forman, D. 1995, ?BHP revitalises its global management?, Business review weekly, April 17, 1995, pp. 24-26.
Robbins, S & Mukerji, D. 1994, Managing Organisations, 2nd edn, Prentice Hall, Englewood Cliffs, NJ.